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(FREE CE)
Skillsoft - Management Essentials: Managing a Diverse Team - ( for CPS employees only)
Provided by: Comprehensive Pharmacy Services Training - Overview/Description The population as a whole is becoming ever more diverse. Naturally, these societal changes are mirrored in the workplace. The most forward-looking organizations recognize the importance of managing a diverse workforce effectively. In turn, those managers who have the skills to lead a diverse team successfully are highl...
Comprehensive Pharmacy Services Training
(FREE CE)
Skillsoft - Management Essentials: Directing Others - (for CPS employees only)
Provided by: Comprehensive Pharmacy Services Training - Overview/Description As a manager, your role is not only to supervise, but also to lead, develop, and direct your employees both individually and collectively to accomplish organizational goals. Understanding the essential responsibilities you have when directing others, and the practices you should employ in order to meet those responsibi...
Comprehensive Pharmacy Services Training
(FREE CE)
Skillsoft - Management Essentials: Developing Your Direct Reports - (for CPS employees only)
Provided by: Comprehensive Pharmacy Services Training - Overview/Description A main goal of managing is developing your direct reports. This involves not only coordinating their work in a way so your organization's business objectives are met, but also empowering them and providing opportunities for them to meet their own professional development objectives. This course provides an overview of ...
Comprehensive Pharmacy Services Training
(FREE CE)
Skillsoft - Management Essentials: Delegating- (for CPS employees only)
Provided by: Comprehensive Pharmacy Services Training - Overview/Description As a manager you are most likely juggling multiple responsibilities at once. In order to accomplish everything you have on your plate, you must identify those tasks which can be handled by others familiar with your work so you can focus on the more time-consuming and demanding responsibilities on your list. Trusting yo...
Comprehensive Pharmacy Services Training
(FREE CE)
Skillsoft - Management Essentials: Confronting Difficult Employee Behavior - (for CPS employees only)
Provided by: Comprehensive Pharmacy Services Training - Overview/Description As a manager, you will inevitably encounter direct reports who exhibit difficult behavior, which can disrupt entire teams and departments. It's your job to confront difficult behavior as early as possible to minimize the disruption. Whether they are blatant or less obvious, behavioral problems need to be addressed befo...
Comprehensive Pharmacy Services Training
(FREE CE)
Skillsoft - Management Essentials: Caring About Your Direct Reports - ( for CPS employees only)
Provided by: Comprehensive Pharmacy Services Training - Overview/Description To manage well, you need to develop many different skills, among which is the ability to show care and appreciation for your employees. It's important to remember that the people who work for you have hopes, goals, and aspirations as well as fears, anxieties, and doubts. To have good relationships with your direct repo...
Comprehensive Pharmacy Services Training
(FREE CE)
Skillsoft - Listening Essentials: The Basics of Listening - (for CPS employees only)
Provided by: Comprehensive Pharmacy Services Training - Overview/Description Do you feel the need to better understand the basic meaning of a conversation, or a presentation given at the workplace? What about the need to identify what is being said to you in a more effective manner? Although relatively straightforward in theory, the process that transforms effective listening into successful co...
Comprehensive Pharmacy Services Training
(FREE CE)
Skillsoft - Listening Essentials: Improving Your Listening Skills - ( for CPS employees only)
Provided by: Comprehensive Pharmacy Services Training - Overview/Description There are many factors and variables that influence the way we listen. Listening to understand and being able to truly identify what is being said to you is often easier said than done. Internal and external roadblocks can interfere with how we listen and interpret the information communicated to us. In this course, yo...
Comprehensive Pharmacy Services Training
(FREE CE)
Skillsoft - Leading Teams: Managing Virtual Teams Managing Performance - (for CPS employees only)
Provided by: Comprehensive Pharmacy Services Training - Overview/Description Virtual teams are emerging as the basic unit for conducting business of all types. Studies show that over 80% of workers today are involved in some way with team members who are not physically located in the same office. Virtual communication networks have made virtual teams possible, while globalization has made them ...
Comprehensive Pharmacy Services Training
(FREE CE)
Skillsoft - Leading Teams: Dealing with Conflict- (for CPS employees only)
Provided by: Comprehensive Pharmacy Services Training - Overview/Description Successful teams are characterized by having a clear direction, trust among team members, effective communication, and the ability to quickly resolve conflict. In the early stages of team development, leaders must set up structures and processes that support the development of these team characteristics. Effective lead...
Comprehensive Pharmacy Services Training

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